Privacy Policy

Last Updated: 30 June 2025

1 – About Us
Fortuna Digital – Fortuna Digital (“Fortuna Digital,” “we,” “us,” “our”) is a privately-owned company registered with the Dutch Chamber of Commerce (KvK) under number 97614521 and VAT number NL282929903B01.
Registered address: Sarphatistraat 173-2, 1018 GE Amsterdam, The Netherlands
This Privacy Policy explains how we collect, use and share personal data in connection with the fortunadigital.net domain, its sub-domains and related mobile applications (collectively, the “Service”).

2 – Scope
This Policy applies to all natural persons who:
• visit the Service,
• create an account as registered users,
• make purchases, request support or otherwise contact us online or offline.

3 – Personal Data We Collect
• Account Data – full name, username, e-mail address, encrypted password, date of birth
• Transaction/Billing Data – billing and delivery address, payment-processor token (e.g., Stripe), purchased items
• Technical Data – IP address, device type, browser/OS details, cookie identifiers
• Usage Data – pages visited, clickstream, search queries, session duration
• Communication Data – support tickets, survey and feedback responses

Children’s Privacy – Within the Netherlands and the rest of the EEA we do not knowingly collect data from anyone under 16 without parental consent; outside the EEA the threshold is 13 in line with COPPA.

4 – How We Use Personal Data
• Contract performance – processing orders, delivering digital keys, providing support
• Legitimate interests – system security, fraud prevention, product and service improvement, statistical reporting
• Marketing – sending campaigns/product news only if you have given consent
• Legal obligations – bookkeeping, responding to official requests
• Consent – optional surveys, preference cookies, personalisation

5 – Cookies and Similar Technologies
Mandatory Cookies (session, security)
Performance Cookies (visitor and usage analytics)
Functional Cookies (language choice, list filters)
Targeting Cookies (personalised ads – only with consent)
You can manage your preferences via browser settings or the “Cookie Settings” link.

6 – Sharing Personal Data
• Service providers (hosting, payment processors such as Stripe, e-mail services)
• Advertising partners (only where consent has been given)
• Affiliated group companies (infrastructure, customer support)
• Public authorities (courts, regulators, law-enforcement)
• Corporate transactions (merger, acquisition, asset sale)

7 – International Transfers
Data is stored on servers in the Netherlands or within the EU. If a transfer outside the EEA is required, we rely on EU Standard Contractual Clauses or equivalent safeguards.

8 – Data Retention
• Tax and accounting records: 10 years
• Fraud-prevention logs: 12 months
• Marketing records: until consent is withdrawn or after 3 years of inactivity, whichever comes first

9 – Security Measures
We use TLS encryption, access controls, regular audits and penetration testing. In the event of a data breach we will notify you and the competent authorities within the statutory time frame.

10 – Your Rights
You may exercise the rights of access, portability, rectification, erasure, restriction, objection and withdrawal of consent.
Contact us at support [at] fortunadigital.net or call +31 644189277 to submit a request.

11 – Changes
We may update this Policy from time to time. The revised version takes effect when posted; see the “Last Updated” date above.

Contact
E-mail: support [at] fortunadigital.net
Phone: +31 644189277
Post: Sarphatistraat 173-2, 1018 GE Amsterdam, The Netherlands